Address
Form of workAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Service Operations Manager
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: onsite {insert Linkedin #} You will be mainly accountable for: • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. • Performing Field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Qualifications for the role
- Education: holding University degrees in mechatronics, mechanical, Automation, Robotics, Electrical or other related majors
- Good analytical and conceptual skills
- Good teamwork and interpersonal skills
- Fluent in English and computer literacy
- Pay high attention to details and honest
- Passionate, fast learners with can-do attitude
What's in it for you?
- Evolve in your career: through trainings and our Open Job Market, your career development continues!
- Learn from highly experienced, genuine, and caring colleagues – people who are committed to helping you achieve your personal and professional goals.
- Work in a company with a strong technology legacy and deeply rooted in local communities
Benefits
Accident insurance Transportation Allowance Healthcare plan Learning & development offering 13th salary
More about us
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
