Field Service Engineer

A Nationwide company is looking for a FieldService Engineer (Security/Alarms) to join their team based in the Northof England.

Pay: GBP35,000 per annum
Location: North England
Start: Immediate
Basis: Permanent

The Security Service Engineer will be instrumental in maintaining, servicing, and upgrading a variety of security systems to meet and exceed current standards and customer expectations.

This role is suited for a technologically adept individual who enjoys problem-solving and is dedicated to delivering outstanding service.

Key Responsibilities

• Maintain CCTV, Fire and Security Systems in line with current standards and customer requirements.
• Perform scheduled and reactive maintenance on a range of security systems, including CCTV, Intruder, Access, and Fire systems, with a focus on leading brands.
• Ensure compliance with current standards and customization to meet client needs.
• Respond efficiently to service calls, providing prompt and effective solutions, remotely and in the field.
• Participate in engineering team meetings, contributing insights and feedback.
• Pursue personal training and development opportunities to enhance technical skills.
• Support colleagues and promote a collaborative work environment.
• Participate in installation project and undertake systems commissioning duties.
• Completing required compliance paperwork and marking up as fitted drawings.

Requirements

• Experience and comprehensive knowledge in servicing and maintaining security systems, such as:
  CCTV: Hanwha, Dahua, Hikvision, Axis, Adpro
  Intruder Alarm Systems: Texecom, Honeywell Galaxy, Ajax, Risco, CSL Dualcom communicators
  Access Control: Paxton
  Fire Systems: GENT, Advanced, Protec, Ctec (Desirable)
  
• Strong technical background in the security and particularly with IP systems.
• Professional customer service skills and a positive can-do attitude.
• Willingness to participate in a Call Out Rota for remote assistance (pay per call).
• Strong TCP/IP networking skills and willingness to learn new IT skills.
• Current Valid and clean driving license (Essential).

Benefits of the role

• Competitive salary of GBP35,000 per year.
• Flexible working hours, Monday Friday, 8.30 am 5.00 pm, with some flexibility required.
• Call Out Rota participation (remote calls only) with additional compensation per call.
• Private use of a company vehicle, phone, and laptop.
• 20 days holiday plus bank holidays.
• Company Pension scheme.

If you think that you have the skills and experience to become our FieldService Engineer, click apply today to submit your CV. We d love to hear from you!

Applicants who demonstrate competency in the key selection criteria and most closely match our requirements will be short-listed for a brief telephone interview soon after the closing date.

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