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SalaryJob title: Field Service EngineerLocation: Field-based in Northeast London/East AngliaSalary: GBPCompetitive, Permanent, Full-time (37.5 hours per week)Benefits: 25 days annual leave, Company vehicle, Comprehensive pension schemeAbout Us:Join a dynamic and rapidly growing global company dedicated to ecological transformation. Our client is committed to making a positive impact on the planet. We are seeking a skilled Service Engineer or an aspiring professional to contribute to our success in the water technologies sector.Key Responsibilities:As a Service Engineer, you will play a pivotal role in delivering best-in-class quality service to our customers, primarily focusing on the Industrial market. Your responsibilities will include:• On-site corrective/preventive maintenance for customer's water treatment equipment.• Equipment swap outs and emergency response.• Commissioning work on standard equipment after full training.• Providing after-sales technical and commercial support.• Completing risk assessments, work reports, and other documentation.• Participating in the 'On Call Rota' once fully trained.• Develop and maintain strong working relationships with customers.• Adhere to and enforce Health & Safety policies.• Timely completion of site tasks, risk assessments, and documentation.• Proposal and completion of relevant training approved by your line manager.• Gather site information, compile log-books, and conduct audits.Requirements:• Mechanical/Electrical/Chemical Engineering qualification.• Full UK driving licence.• Good communication skills, punctuality, and a presentable appearance.• Knowledge and experience of water treatment products, applications, and markets is desirable.• Excellent time management and multitasking skills.• Passionate about providing exceptional service to customers.• Ability to handle challenging conversations and find resolutions.• Strong verbal and written communication skills at all levels.• Demonstrated experience in building strong working relationships.• Good IT competency.• Ability to prioritize workload and manage multiple tasks.
