Field Service Engineer (South Uk)

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

Field Service Engineer

Location: London, South East, South West

We are united in our commitment to providing exceptional care and celebrating authenticity while embracing and celebrating our differences. Although we are all unique individuals, our curiosity and passion for delivering the highest quality care unites us. Come join us at Roche, where our mission is fueled by inclusion. Your journey begins now!

Are you ready to seize an opportunity that promises a rewarding career with a pioneering, technology-driven company?

At Roche Diagnostics, we lead the charge in healthcare innovation, committed to revolutionising patient care through groundbreaking medicines and diagnostic solutions. Join our dynamic team as a Field Service Engineer and become an integral part of our mission to transform lives across the South region.

Purpose

As a Field Service Engineer, you will be at the forefront of delivering technical excellence. Your role will encompass providing comprehensive support for a diverse range of electrical and mechanical medical equipment. From fault diagnosis to repair, preventative maintenance, and customer training, you'll play a vital role in shaping the future of healthcare delivery.

Responsibilities:

• Empower Yourself: Take charge of providing technical support for electrical/mechanical medical equipment, ensuring optimal performance and reliability.
• Deliver Impact: Engage in fault diagnosis, repair, preventative maintenance, and installation activities, both on-site and remotely.
• Build Connections: Represent Roche Diagnostics with professionalism and integrity at client sites, fostering strong, trust-based relationships.
• Make a Difference: Collaborate with customers in NHS/University laboratories and private service providers to enhance their operational efficiency and patient care outcomes.

Requirements:

• Qualified Engineer with a proven track record in servicing high-value capital equipment.
• Equivalent qualification to an HNC/HND level or above in Electrical/Mechanical Engineering is desirable.
• Possess a confident working approach and a customer-centric mindset, with the ability to thrive in a dynamic, fast-paced environment.
• Demonstrate the ability to build productive relationships and navigate complex matrix environments with ease.

Benefits:

• Unlock Your Potential: Enjoy a competitive salary and a comprehensive benefits package, coupled with exciting opportunities for career advancement and personal growth.
• Invest in Yourself: Access our renowned product training program and receive continuous support to enhance your knowledge, skills, and potential.
• Join the Journey: Be part of a pioneering team dedicated to shaping the future of healthcare delivery and making a tangible impact on patient care outcomes.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Our UK Diagnostics business, headquartered in Burgess Hill, West Sussex, employs approximately 560 highly skilled individuals. We provide the industry's broadest range of diagnostics and monitoring products & services, spanning all sectors of the market: from small hand held devices used directly by patients or healthcare professionals, to large diagnostic instruments found in hospital laboratories.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.