Field Service Technician (Electric, Pneumatic, Hyd

Field Service Technician (Electric, Pneumatic, Hydraulic, CNC/PLC)

Location: Norther Ireland

Salary: From £35k + Excellent Benefits

Working Hours: 45 Per Week

The Client:

Our client, a leading global provider of industrial machinery and solutions, dedicated to providing cutting-edge solutions in the manufacturing sector.

The Role:

As a Field Service Engineer, you will be reporting to Product Support Manager and play a pivotal role in installation, maintenance, and repair of advanced machinery at customer sites.

Responsibilities:

-Assemble electrical, pneumatic, and hydraulic installations to ensure operational readiness.
-Perform CNC/PLC software updates/downgrades, conducting thorough tests for successful implementation.
-Resolve basic troubleshooting cases, meticulously diagnosing and analysing each situation.
-Generate and communicate essential reports, including service reports, support request forms, customer feedback, and installation documentation in the CRM system.
-Provide comprehensive instruction to customers on machine safety, maintenance, and operator knowledge, delivering operator training as necessary.
-Assist customers with physical activities such as loading/unloading equipment.
-Manage the request and delivery of spare parts from stock to customers.
-Contribute to sales and service offer consultations.
-Support the installation and operation of machines at fairs and exhibitions.
-Take responsibility for resolving and tracking quality complaints.

Requirements:

-Previously worked as a Field Service Engineer or in a similar role.
-Minimum 2 years of maintenance, installation, and/or service experience.
-Technical expertise in electrical, pneumatic, and hydraulic systems.
-Educational background in electrical or mechanical engineering, or a related field, acquired through technical school, apprenticeship, college, or a bachelors degree.
-Capability to do CNC / PLC updates and downgrades.
-NVQ Level 3 in Electrical and Mechanical Engineering. (Beneficial)
-Understanding of IT software (DMS, CRM, LMS & Microsoft Windows, drive systems, CNC, and PLC bus-systems.
-Willingness to travel.
-Valid driving license.

Benefits:

-25 Days Holiday
-Laptop, iPad
-Pension
-WeCare
-Life Insurance
-Private Healthcare
-Company Car/Van
-Tools Provided
-Work Uniform
-Access to dental care
-Overtime availability
-Gym Membership discounts and shopping vouchers.

Apply now for this exceptional opportunity to contribute to cutting-edge industrial solutions in a dynamic and innovative environment.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.