Field Supervisor

The primary purpose of a Field Supervisor is to ensure that our clients receive the appropriate support and a high-quality service. You will work closely with the Care Manager and Scheduling Coordinator while in the office, and the Senior Care Assistants and Care Assistant team in the field to achieve this.

The Role

• Support care consultations, service reviews and completing client support plans.
• Provide regular hands-on care services to clients in their own home
• Conduct staff supervisions and client quality assurance reports.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Assistant records on Home Instead software and People Planner.
• Conduct client and Care Assistant introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action these accordingly.
• Support and mentor Care Assistants.
• Maintain regular contact with clients and Care Assistants through appropriate platforms.
• Participate in on-call duties as required.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business. 

This role is salaried from £21,500 per year, subject to increase rates based on qualifications and experience.