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Form of workWells Fargo is seeking a who will be responsible for the coordination, assessment, ongoing improvement, and execution of Customer Due Diligence (CDD) as part of the Know Your Customer (KYC) process for Wholesale clients booking into International legal entities across all of Lines of Business (LOBs) for Wells Fargo. This leader will be responsible for transforming the International KYC process using data and analytics to gain insights and re-structure processes using a critical mindset to improve the team's effectiveness and timeliness. They will also lead the cultural transformation of the International Onboarding and KYC relationship across London, Dublin, Hong Kong, Hyderabad, and Chennai.
This role will have a dual reporting line to the SSO Head of Financial Crimes Operations (based in the US) and the CIB Head of International Client Onboarding (based in London).
This leader will have overall accountability for the International KYC function performed in India in a centre of excellence and will partner closely with the India FCO Leader to ensure timely and efficient delivery of the Onboarding and Periodic renewal book of work to the International Business.
The International Financial Crimes Operations team is responsible for both customer onboarding Due Diligence and periodic reviews. Key responsibilities include collection of information and documents from clients and customers required to evidence Know Your Customer (KYC); perform client screening; data entry of key risk components and quality control of data/documents.
In this role, you will:
- Shape a high performing team across Financial Crimes Operations and instill the regular routines required to maintain transparency, meet regulatory deliverables and controls to mitigate risk
- Build strong relationships with critical stakeholders: Financial Crimes Risk Management leadership, Business Leads, Audit, Legal and Regulatory Relations.
- Instil and drive a culture of trust, accountability, and transparency to allow the Bank to meet our regulatory framework- requires daily interaction across a global team to define expectations, coach managers to be culture carriers, instill an environment of trust
- Create a control environment that mitigates the risks introduced by the current environment, while also overseeing the closure of multiple action plans addressing gaps.
- Provide progress and reporting of core operational processes including the escalation and resolution of potential roadblocks
- Execute multi year roadmap in partnership with the Enterprise, creating scale and efficiencies using data, analytics and operating model transformation skills.
- Build alignment and capabilities in Wells Fargo's offshore Enterprise Global Services (EGS) centres whose activities will be crucial to building out an effective and efficient Financial Crimes Operations
- Demonstrate success in planning and business development, and the execution of a large complex operational unit with significant regulatory oversight.
- Contribute to the FCO leadership team agenda and strategy; work with peers in FCO as well as Strategy/Transformation, Operational Change, and Business Management to advance our goals.
- Experience in Business Execution, Implementation, Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- experience in Financial Crimes, Strategic Planning, Operations and/ or Transformation with deep management experience.
- Ability to manage effectively in a matrixed organization, create a strong collaborative environment, develop partnerships with many business and functional areas across Wells Fargo.
- Effective relationship management and the ability to influence and create an environment that fosters collaboration and credible challenge across multiple levels of the organization.
- Exceptional track record of driving organizational change, developing innovative solutions, and delivering results.
- Strong communication skills, both verbal and written; effective in communication across variety of audiences and constituencies, including executive management.
- Ability to translate regulatory policies and implications so that they are clearly understood in support of sound decisions.
- Ability to balance multiple projects simultaneously in a balanced approach.
- Data led approach to decision making, process re-engineering and operating model transformation.
- Experience working with Second Line of Defence (LOD) Risk organizations and front lines of business to improve the risk management function related to customer onboarding activities.
- Demonstrated core competencies in Leadership, Business Acumen in Wholesale and Consumer Banking, Risk Management, Change Management, Project Management, and Process Improvement.
- Bachelor's degree.
- Strong understanding of Client entity structures, financial regulations specific to BSA/ AML and CIB product knowledge.
- Excellent analytical, problem solving and decision-making skills.
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
25 Jul 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
