Fire And Security Service Engineer

Fire & Security Service Engineer - East/West Anglia (Norfolk, Cambridgeshire, Suffolk, Essex, Herts)
My client is looking to grow their team with the appointment of an experienced Fire & Security Engineer.
Our Service Engineers
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
Maintain Fire & Security Systems in your assigned area.
Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
Plan and respond to routine and re-active call visits in your area.
Maintain effective communication with customers when planning site visits.
Maintain your stock levels with support from the Stores team.
Attend training sessions as and when required.
Attend Engineering team meetings as and when required.
Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
In addition to having all the usual attributes of a great employee, which include; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team.
For this opportunity, we are specifically looking for candidates who offer:
A technical background in the electrical / electronic industry.
Good all-round knowledge of Fire and Security Systems.
Experience of front-line customer contact preferred.
Excellent organisational skills.
A professional and presentable demeanor, always.
An ability to deliver exceptional customer service.
We recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages, that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people, making their everyday lives and futures more comfortable.
Upon joining, you will be remunerated with a generous and competitive basic salary. As well as the opportunity to earn overtime, on-call and travel, which we encourage all of our Service Engineers to embrace to the fullest in order to maximise your progression and earning potential. We tailor these remuneration packages subject to you, the individual, to ensure that we don’t miss out on the best talent in the market.
Basic Salary - £29,000 - £41,991 (Salary based on grading structure)
Overtime, On-Call, Travel Time: Typically in the region of an additional £10,000 per annum (this value would depend on the individual and how many out-of-hours work you would be prepared to commit to).
Company Vehicle & Fuel Card
Company Tablet and Mobile Phone
Royal London Pension Scheme
Life Assurance x4 Basic Salary
Employee Recognition Scheme
Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
Paid Holidays and Bank Holidays
Holidays increasing after each year of service up to 25 days.
Birthday Holiday
Mental Health Support Scheme
Long Service Award (increments of 5 years)
Access to continued training
Development & Progression opportunities
4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
If this looks like the role for you, apply today