Fixed Term Contract- Customer Service Representative

Fixed Term Contract- Customer Service Representative

Location: Bradford - BD1 - Free onsite parking available

Duration: FTC - September 2024

Days and Hours- Monday to Friday - 35 hours per week 1 hour lunch

Flexible start and finish times to suit you!

Start Date: ASAP

Salary: £22,820- £23,500 DOE

Please note this role could offer hybrid working after successful training period!

Office Angels are supporting a logistic firm based in Bradford looking for a Customer Service Representative to join on a Fixed Term Contract due to influx of bookings and busy period!

They offer in house training, and you will be supporting with customer queries and complaints that they may have regarding their course. This could be prior or after they complete their training. You will need to have excellent Customer Service skills and be patient and understanding.

Main duties:

• Dealing with all inbound calls and emails
• Dealing with all customer queries and resolving any questions they may have
• Dealing with customer complaints and escalating where needed
• Responding to email queries efficiently
• Updating systems with relevant information

Skills and experience required:

• Experience working in a Customer Service position
• Excellent verbal communication
• IT literate - Excel, Outlook, Microsoft

Here are just some of the benefits you can expect when you become part of the Office Angels team:

• Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
• Eye care vouchers and money towards glasses should you require them for VDU purposes
• We can search for permanent work whilst you're in assignments and offer expert interview support and advice
• Weekly pay - Friday is pay day!
• Pension scheme option (with employer contributions)
• Online timesheets
• 28 days paid annual leave (Based on a weekly accrual)

If you are interested in this role and wish to be considered, please apply with your CV now and Antonia will be in touch within 2 days if you are being considered.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.