Customer Support Representative

We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
- Provide information about products and services
- Assist customers with order placement and product-related questions
- Resolve customer complaints in a professional manner
- Upsell products and services to increase revenue
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to ensure satisfaction
- Analyze customer needs to recommend the most suitable products or services

Qualifications:

- Excellent phone etiquette and communication skills
- Strong data entry skills with high accuracy
- Ability to multitask and prioritize workload effectively
- Bilingual or multilingual abilities are advantageous

Job Types: Full-time, Permanent

Pay: From £25,702.99 per year

Benefits:

• Company events
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/05/2024