Fm Helpdesk Administrator

FM Helpdesk Administrator
A well-established, hard services provider within facilities maintenance, has a requirement for an experienced service Helpdesk Administrator to provide high quality service to their clients, liaising with the Contract's Managers as well as a team of HVAC service engineers and building maintenance engineers. Role will be based from their office in Slough
As the successfulFM Helpdesk Administrator, you will be: -

• FM Helpdesk Administrator will be the part of the team that is first point of contact for incoming calls and emails from the clients
• FM Helpdesk Administrator will take bookings from all internal and external clients
• FM Helpdesk Administrator will allocate jobs to a team of engineers
• FM Helpdesk Administrator will work alongside the Operations Admin Manager to ensure KPI's and SLA's are achieved

To be successful as theFM Helpdesk Administrator, you must have:

• FM Helpdesk Administrator must have excellent communications skills and telephone manner
• FM Helpdesk Administrator must have excellent time management, organisational skills and a flexible approach to work
• FM Helpdesk Administrator must have experience in a similar admin role previously
• FM Helpdesk Administrator must be IT literate and proficient with Microsoft Office and E-Logbooks and Simpro experience would be a benefit
• FM Helpdesk Administrator must be in commutable distance to Slough

FM Helpdesk Administrator - Up to 25k dependent on experience + 20 days holiday plus BH + Package
Contact Nikki on (phone number removed) from Tech-People the specialist recruitment agency and business within HVAC, M&E and Utilities
Tech-people are the leading recruitment business and agency within M&E and Construction
We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.