AddressHourly rate: £11.55 per hour
Restaurant and Bar Department
Contract type
- 2 x 20hr (Permanent)
- 1 x 20hr (Fixed Term)
Voted Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.
If you are looking for a rewarding career, in an award-winning hotel, join our F&B team in providing exceptional food and beverage services in our meetings, events, conference and banqueting. Your focus will be on ensuring guests have a great experience. This involves suggesting additional items to maximize sales and helping with the setup, cleaning, and organisation of food and beverage areas.
Your contribution will support our overall vision of delivering world-leading hospitality.
Your main activities will include:
- Plan and coordinate all activities to successfully deliver meetings and conferences, including room and audio-visual device set-up and supporting with the delivery of catering.
- Preparation and provision of food and beverage service to guests, in a courteous, pro-active and professional manner.
- Maintaining good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
- Actively promoting the F&B outlets and keeping up-to-date with the latest menus and offerings.
- Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
- Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.
You should be a highly motivated individual with exceptional customer service and team working skills and with a genuine desire to provide exceptional service to every guest you meet. You should be reliable and flexible and be able to work early mornings, late evenings and weekends on a rota basis.
Closing Date: 29 March 2024
Please send your CV and covering letter to careers@edgbastonparkhotel.com
The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.
