Join our growing team at Burlington Hotel and you’ll be working in a fabulous four-star hotel environment, nestled in the center of Birmingham's shopping and commercial district, working with a team fully focused on business and personal growth.
Our Food & Beverage Assistants play a vital role in delivering a great guest experience to all our guests.
This role will be focused on our restaurant & bar department. This role is ideal for those who have experience working in customer-facing roles within the hospitality sector. However full training will be provided for individuals with a can do attitude, who are able to display a willingness to learn and a commitment to helping us to deliver our core standards and provide our guests with a great experience every time.
Food & Beverage Assistant requirements
- Provide a warm and welcoming atmosphere to all Guests
- To provide an efficient and friendly table service where applicable
- To maximise selling opportunities by adding customer value at every opportunity.
- To comply with all H&S and Food Safety guidelines
- To have a full and up to date knowledge of all hotel products and services. And show confidence in making recommendations
- To consistently deliver our service standards
- Previous experience in a similar role is beneficial
Benefits:
- Every member of our team is given instant access to our financial wellbeing benefit – Wagestream – which allows you to track your pay in real time and stream up to 40% of the wages you’ve already earned.
- Access to the Employee Assistance Programme through Hospitality in Action
- Hotel discounts throughout our hotels for you and your friends & family
- Development opportunities within our hotel and group to the next stage of your career
- Meals on duty
- Uniform
- Referral programme
Salary:
- Part time contract or full time contract available
- Evening availability required
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: Up to £11.44 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Referral programme
- Transport links
Day range:
- Weekend availability
Ability to commute/relocate:
- Birmingham, B2 4JQ: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person