Fraud Advisor - Finance Operations

Fraud Advisor - Finance Operations

Glasgow/Home

Contract - 6 months

Join us in Glasgow as a Fraud Advisor, where you'll be the frontline against fraud in an ever-evolving environment. Protect our customers and revenue streams, making critical decisions to suspend services on a case-by-case basis. Rapidly detect fraud, minimize losses, and enhance detection capabilities, all while ensuring a positive customer experience.

Key Responsibilities of the Fraud Advisor include:

• Be the first line of defense against fraud.
• Influence and change processes to combat emerging fraud trends.
• Contribute to the team's success with your attention to detail and objection handling.
• Maintain fraud levels within company targets.
• Investigate and mitigate claims of fraud, protecting victims.
• Recognize and respond to alerts, striving for continuous improvement.
• Provide top-notch support to fraud victims and stakeholders.
• Update fraud avoidance systems promptly.
• Minimize the impact of fraud detection on legitimate customers.

The successful Fraud Advisor will have:

• Experience interpreting credit file information.
• Understanding of telecoms fraud.
• Proficient in reporting tools (Business Objects, Excel, Access).
• Familiarity with CIFAS, Experian tools.

If you're ready to make a difference in the fight against fraud, join our team in Glasgow. Please send your CV to (url removed)

Project People is acting as an Employment Business in relation to this vacancy.