French Speaking Customer Service - Export

FRENCH SELECTION UK
French speaking Customer Service (Export)
Customer Service, Inside sales, Export, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Outbound calls, Fluent in French, French Speaker, France, Sales assistant, coordinator, Distributors, End User Customers
Salary: up to 25,000 p.a. + Benefits
Location: Bournemouth, Dorset
At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire
Ref: 788BR

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 788BR
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company:
Our client is a global leading manufacturer & distributor in their field

Main duties:
To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams

The Role:
- Process orders into the database and carry out general administration
- Learn the product in order to advise customers on suitability
- Respond to customer enquiries and resolve issues in a timely manner
- Follow up on orders and ensure delivery status is updated regularly
- Raise quotations for new enquiries and sales leads
- Liaise with Shipping & Finance teams regarding special invoicing / delivery instructions
- Prepare and check Export paperwork.

The Candidate:
- Fluent in French (written and spoken) - Essential
- Previous experience in Customer Service - Desirable
- Proactive, confident and dynamic personality
- Logical mindset with good common sense.
- Excellent communication skills and a team player
- IT literate

The Salary: up to 25,000 p.a. + Benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.