Company – Travel, Leisure, and Hospitality Provider
Job Title – French Speaking Operations Executive (Hybrid)
Location – Northfleet
Salary - £20,000 - £25,000 per annum + benefits
We are currently recruiting for an Operations executive who speaks fluent French to join the Operations team of a leading service provider to the Travel Industry. The ideal candidate will have experience working the Travel and Tourism Industry and be able to speak fluent French.
Key Duties.
- Processing of group and FIT reservation requests in a prompt, friendly and efficient manner by telephone and in writing
- Making group bookings for restaurants and attractions throughout the UK and Northern Europe
- Providing booking advice and assistance to our tour operator and consumer clients and suppliers
- Identifying, engaging, negotiating and on boarding of new supply partners
- Building and maintaining strong relationships with clients and suppliers
- Pro-actively developing and maintaining knowledge of our product ranges by attending events and trips to experience the product we offer. Some of these will be in the evening and allow you to experience the shows, attractions and venues we are offering.
Key Requirements:
- Confident, polite and professional telephone manner
- Fluent in French Language
- Strong written and verbal communication skills
- Excellent customer service skills
- Ability to work with a sense of urgency and meet deadlines
- Demonstrate excellent attention to detail
- Computer literate – training will be provided on our in-house system
- Numeracy skills
- Interest in food, restaurants and other leisure products
Monday - Friday
Hours: 9:00 am to 5:30 pm (1 hour lunch), 5 days a week
Job Types: Full-time, Permanent, Hybrid
Salary: £20,000.00-£25,000.00 per year