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SalaryRole: Front Counter Officer
Department: Local Policing Command (LPC)
Scale: SC3
Salary: £23,556 - £24,462 (Plus allowances)
Location: Corporation Road, Scunthorpe
Hours: 37 per week – Full time
Contract: Permanent
Do you have a passion for providing a high-quality customer service? We have the perfect opportunity for you!
As a Front Counter Officer, you will be responsible for providing a service to the general public by assisting with their queries and liaising with police officers and staff and different external partnerships, in order to service the needs of the community.
The role includes carrying out different administration duties such as creating logs and forwarding to the appropriate area, undertaking enquiries on police systems when required, and directing calls to the relevant departments across the Force.
Required Skills:
We are looking for someone who has experience of working within a customer orientated field with clerical experience, dealing with customers face to face but also over the telephone.
You will be working with minimal supervision, therefore the successful candidate should be able to demonstrate excellent organisation skills, including prioritising own workload, and possess a level of maturity.
There will also be occasions where you will be required to handle items of a sensitive nature, such as cash, drugs, firearms, therefore experience of working within a secure and confidential environment is crucial.
*This role is office based*
For further information relating to the role and tasks of this position please refer to the attached role requirement.
Why Join Humberside Police?
Humberside Police have policies in place to support a good work-life balance and employee well-being.
Watch our Force With Ambition video here: Humberside Police – a force with ambition - YouTube
Further benefits are;
- Generous annual leave allowance
- Training and development opportunities
- Access to a range of occupational health facilities
- Employee assistance service (accessible 24/7)
- Flexible working where applicable
- Generous pension scheme
- Blue Light Discount
- Gym Membership
- Cycle to Work Scheme
- Free on-site car parking
Further Information:
- Applicants must meet the minimum requirement checkable history criteria of at least 5 years to apply for a role within Humberside in any capacity.
- Successful candidates will undergo a vetting procedure pre-requisite of employment.
How to apply for the role:
To apply for the role, please click the ‘Apply’ button below.
Closing Date: Sunday 21st January 2024 at 23:55
It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.
Attachments:
- Role Requirement
- Guidance for completing your application
- Recruitment Brochure
Humberside Police welcome applications from underrepresented communities. For further information on positive action within Humberside Police, please visit the positive action page:
Diversity and positive action | Humberside Police
Job Type: Full-time
Salary: £23,556.00-£24,462.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
Experience:
- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)
Ability to Commute:
- Scunthorpe, Lincolnshire (required)
Ability to Relocate:
- Scunthorpe, Lincolnshire: Relocate before starting work (required)
Work Location: In person
