Front Of House Assistant

Job Summary

Post: Part Time Front of House Assistant

Location: Auchenharvie Leisure Centre, Stevenston, KA20 3JR

Job Ref: L1346

Rate of Pay: £12.00 per hour

(KA Leisure provides workers with a minimum hourly rate of £12.00 per
hour under the Living wage initiative. Terms and conditions apply)

Hours: 12.5 hours

Role Summary: Delivering excellent customer service to customers and employees whilst working with diverse and dynamic team within a fast-paced environment

Job Purpose:

• Present a friendly, helpful and welcoming environment to all customers
• Answering phones in a professional manner, and routing calls as necessary
• Maintain excellent communications with customers, either face to face, by telephone or in writing
• Accurately process and record all income received from customers
• To undertake reception duties including admissions, membership sales, bookings and general enquiries.

You Must Have:

• • Be computer literate and ideally familiar with Legend CRM booking system
  • Have good customer service skills

Role Profile and job description can be found onwww.kaleisure.com/work-with-us/

To apply: Please complete and submit our KA Leisure application form which is available from www.kaleisure.com/work-with-us/

Additional Information

All posts within KA Leisure are subject to the Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003 as amended by the Protection of Vulnerable Groups (Scotland) Act 2007.

Regulated Work with Children/Protected Adults:

Where work is considered regulated work with children and/or protected adults, it is an offence to apply if you are barred from working with children and/or protected adults. Dependent on the classification of post, preferred candidates will be required to join either the PVG Scheme, undergo a PVG Scheme Update check or complete a Police Check Scotland form prior to a formal offer of employment being made by KA Leisure.

PLEASE NOTE:

Successful candidates will meet the cost of the relevant PVG/Police Scotland check; this will be deducted from salary following commencement of employment with the Company.

For further information on the PVG scheme, please visit www.disclosurescotland.co.uk