Front Of House - Escape Room Game Master

This role starts asap and we are looking for long term part-time (minimum 9 months) Game Masters to work 30-40 hours per week. Please enclose your up-to-date CV and a short covering letter explaining why you think you might be suited for the role, preferred working hours per week and your availability. Only successful candidates will be contacted.

We are looking for enthusiastic and fun individuals with a passion for puzzles and the entertainment industry combined with great customer service skills to join our existing team of Game Masters. This is an excellent opportunity for someone looking to gain a lot of experience via a client-facing role and gain first hand insight to a growing entertainment business - Escape Rooms.

Escape Reality is a fast expanding Escape Room company in the world. We are continuing to grow rapidly and are looking for Game Masters to join us in our Coventry branch. You must be fluent in English and previous customer service experience is valued.

Responsibilities

• Provide customers with a well-informed, fun, friendly and high quality Escape Room experience
• Sales and customer service via telephone, email and in-branch
• Serving drinks at our bar and helping with photos after the Escape Room experience
• Help keep up the cleanliness and appearance of the establishment
• Provide a high level of communication regarding orders and enquiries to your fellow team members
• Responsible for minor DIY maintenance

Job Type: Full-time

Pay: £8.60-£12.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift

Application question(s):

• (1) Are you looking for a short term or long term job? Please define how long.

(2) How familiar are you with the Escape Rooms industry?
(3) What is your a-ge and where is your current residential address?
(4) How does a role with us fit in with your current jobs (if any) and/or university schedule? Do you have any other commitments?
(5) This role offers min 30 hours. How many hours are you looking to work per week? Which days and what time are you available? Note that our shifts are 8-10 hours long and you will be expected to work on most weekends.
(6) Do you have any dates which you are unavailable in the next two months?

Work Location: In person

Expected start date: 20/05/2024