Front Of House Manager

We’re looking for someone to manage the Front of House delivery for the regional commercial portfolio of a leading property management company! We’re looking for someone who has a strong background in Front of House, Concierge or Reception, with a commercial mindset, who’s looking to advance their career in the commercial property industry.

What you’ll be doing…

• Delivering high quality customer service throughout the regional commercial portfolio.
• Leading, developing, and managing on site FM teams to ensure Front of House standards are met and upheld.
• The portfolio primarily covers Manchester (which is where you will be based out of), with some assets in other areas in the UK. So, travel will be necessary dependant on each property’s service agreement.

Why explore this role?

• The chance to join a leading business with the possibility of professional development, progression, and reward. The portfolio is continuously growing and has an extremely strong backing so the possibilities for this role are limitless!
• You will have the opportunity to work collaboratively across the company with leading stakeholders.
• This is a new role so you will be given the autonomy to manage your own diary and

To be successful you will need…

• Proven track record in managing Front of House or similar customer facing teams.
• Experience within facilities service provision or a background in hospitality/hotels with a commercial bias.
• An energetic personality, with enthusiasm and passion for customer experience.
• A proven leader and manager of people.