AddressWe are looking for an engaging Front of House Porter with a great personality to join our Reception team. As our Porter, you are often the first point of contact with our guests, you will deliver the warmest Whatley welcome. Flexibility is the name of the game in this role and no two days will be the same – you will work a variable rota that may involve assisting with breakfast service, with afternoons as our porter. Weekend and bank holiday working is involved.
The Role:
As our Front of House Porter you will be meeting and greeting our guests, moving their cars and luggage, taking deliveries and keeping our beautiful public areas tidy and the fires lit. You will assist with room service and will be fully aware of the hotel services and local facilities. The Front of House porter role involves mainly daytime hours although some flexibility will be required especially during holiday time. You will be required to work some weekends. Full induction and training will be given.
Front of House Porter – Skills and experience required:
- Exceptional guest service skills
- Experience in a customer service role.
- Understanding and ability to provide a 5 star service delivery
- Excellent standard of spoken English
- Clean full driving licence
- Immaculate presentation and a ready smile
- A flexible approach to your day and the ability to work well under pressure
We look forward to hearing from you.
In line with the Asylum & Immigration Act, all applicants must be eligible to live and work in the UK.
To apply in writing send your CV to the Human Resources department humanresources@whatleymanor.com
