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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A FRONT OF HOUSE TEAM MEMBER AT WOTTON HOUSE HOTEL
What you'll be doing...
Reporting to the Front Office Manager, you can expect your working day to include the following.
Checking in/out our guests using our Front Office operating system
Answering questions via telephone / face to face
Making new bookings and amendments
Taking payments
Be a Customer Service Champion
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of a Front of House Team Member you will need the following qualities and skills.
Customer Service
Knowledge of Microsoft
Good telephone manner
Be a team player
Go that extra mile
Flexible with working hours
Oracle knowledge prefered (not essential)
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#LifeatRBH
Our History
We are proud of our rich history, which makes us so unique. The Estate dates back to the 16th Century, when it was sold by Henry Owen to the Evelyn family. John Evelyn, one of three sons of Richard Evelyn, was passionate about botanicals and arboriculture and was particularly spellbound by the Italian Renaissance gardens he had seen on his tour of Italy. Inspired by what he had discovered on his travels, on his return to Wotton he constructed an Italian garden and temple, designed by his cousin, Captain George Evelyn, which was soon joined by a parterre garden complete with an Italian fountain.
Since this time, the estate has been passed through the Evelyn family, who have all been passionate about preserving John’s legacy, whilst adding their own eccentricities to the estate. Not so long ago, you may have even discovered Kangaroos on the lawn.
We were home to the Canadian Army during the Second World War and in 1947 it became a fire training centre for The Home Office. Soon afterwards, the house became the national Fire Service College.
Today, our house is a home from home; a place where you will create unforgettable memories that will stay with you long after you leave.
