Front Of House Team Member

We currently have an opportunity for a We Support Team Member professional to join our team as a Front of House Team Member in Epsom - KT18 5UZ and be a vital part of delivering services!  This is an excellent opportunity for a customer-focused individual to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression. We're looking for enthusiastic individuals to come and join us at our prestigious corporate site.

Join Sodexo and be part of something greater!

What you’ll do:   

Communicate well between staff, customers and clients and consistently demonstrate an efficient and friendly service to customers and clients.

Ensure the Reception, Switchboard and Helpdesk are consistently handled and operated at agreed times

Ensure you have a full working knowledge of the building, its personnel, and the local geographical area.

Answer the telephone promptly, politely & professionally always and connect callers quickly to the correct party.

Manage the new starter induction process for all new, including site tour and introduction to the key Workplace Experience teams.

Ensure that any building or equipment maintenance defects are reported immediately through the correct channels.

Participate in training or career promotion development schemes and team meetings to keep current with company legislations, policies and procedures internally or externally.

Ensure job sheets are logged & jobs are issued to the correct departments.

Attend any Meetings as requested and take minutes.

Attend other sites if required

Liaising with various contractors on & off-site

Comply with all company and client policies/procedures and statutory regulations relating to Health & safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your workplace.

Request hospitality for the meeting rooms and meeting spaces – via phone or system.

Collection and delivery of goods

Meeting room and Audio Vision checks and set up when needed

Cover between departments during periods of holidays and sickness

 What you bring: 

Positive approach to learning in the role and identifying own training needs as appropriate, and can work on my initiative within a team environment.

Dealing with complaints whilst maintaining a professional outlook and positive attitude. Exceptional organisational skills

 Able to work flexibly on business needs.

Committed to ‘getting’ the job done without compromising service levels and professionalism. Team player with a ‘hands-on’ approach to obtaining excellence in service delivery.

Ability to converse at all levels and adapt to the environment effortlessly. Proficient in the use of IT platforms, Outlook, Word, Excel • Fluent in English, both verbal and written

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package Description
Front of House Team Member
Monday - Friday
30 hours per week
£12.00 to £13.00  per hour + Sodexo Benefits
Meals included on shift
Access to onsite gym
Free parking onsite 
Online Recognition Scheme (Reward Hub)
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is KT18 5UZ

About The CompanyAbout Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.