Front of House

Front of House / Receptionist

• Annual Salary: £25,500 - £28,000
• Location: Oxford
• Job Type: Full-time
• Shift: Day Shift and Night shifts available

We are seeking a Receptionist to join our well-known client in the centre of Oxford, a key role that serves as the Front of House. The ideal candidate will be confident and polite with previous experience within a front-of-house or reception setting. This position is vital to the efficient running of the site and offers a rewarding opportunity to contribute to the wider business.

Day-to-day of the role:

• Serve as the first point of contact for visitors, providing a warm welcome and accurate information about the site.
• Handle a variety of administrative tasks to support operations.
• Use initiative to address and effectively resolve any issues that may arise.
• Maintain a thorough understanding of the site and rules to assist and guide visitors and members.
• Work collaboratively with other staff to ensure a seamless experience for all.

Required Skills & Qualifications:

• Proven customer service experience.
• Excellent communication skills.
• Good administrative skills.
• Ability to work independently and use initiative.
• Flexibility to deal with unexpected situations effectively.
• Willingness to undergo training.

Benefits:

• Excellent pension scheme.
• Discounts.
• Access to leisure services.
• Development and training opportunities.
• Bus pass scheme.
• Cycle to work scheme.
• Health and wellbeing schemes.

The working hours are full time, approximately 40 hours per week, averaged over 6 weeks, with day receptionist hours falling between 7am-9pm. Night shift hours fall between 7pm - 7am.

If you are interested in this opportunity and would like to be considered, please apply now! We look forward to hearing from you soon!