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Form of workWe will be opening our 6th shop in GLASGOW CENTRAL STATION in April 2024! We are looking for an experienced an Assistant Store Manager, Full-Time and Part-Time Sales Assistant(s) to join our new team - supporting with the day to day running of the business. The successful candidate(s) will be responsible for providing excellent customer service, assisting customers with product selection, and helping to maintain the store's appearance. This position requires individual who is able to work in a fast-paced environment, is able to handle multiple tasks at once, and has strong communication and interpersonal skills. The ideal candidate will have a passion for customer service and retail sales. Please note, the role will be based in Glasgow Rail Station and trading hours may be varied.
Responsibilities:
- Greet customers and provide assistance with product selection.
- Assist customers in finding the right product for their needs.
- Answer customer questions and provide information about products and services.
- Maintain a neat and orderly store environment.
- Process payments using cash registers or other point-of-sale systems.
- Handle customer complaints in a professional manner.
- Protect the customer experience in all areas
- Provide a friendly and welcoming environment
- Communicate customer and product feedback
- Responsible for opening/closing procedures of the store on all designated shifts as per the store hours of operation
- Ensure Asset Protection compliance in day to day operations and practices
- Assist with daily stock maintenance, stock receiving and processing, maintain sales floor standers and visual floor changes
- Having knowledge of the store’s merchandise and stock room
Skills & Requirements:
- Previous retail experience required
- Excellent skills supporting a team environment
- Strong communication skills
- Excellent time management skills
- Computer proficiency
- Attention to detail
- Ability to react and recognise changing work demands
- Goal oriented – ability to stay focused
- Dedicated to high levels of Customer Service and Sales Productivity
- Physical demands:
- Hours/Days of work can be varied due to the demands of the business
- Must be able to work shift standing and walking and able to lift approx. 10 kg
- Must be able to pack, unpack, and more stock when supporting in receiving / stocks store functions.
About us
WE SELL SOCKS!
Born in Brighton, by the UK seaside, home of the INDIVIDUAL. Our family business focuses on designing personality-led socks with a nod to British and European humour and culture. We pride ourselves on having a sock for everyone with our various range of designs and sizes to fit all humans. As well as the choices we offer, the durability of our cotton blend and, more than anything, our sense of humour doing it. After receiving amazing feedback from our loyal and eccentric customers over years, we decided to ban the genders, along with plastic hooks! Our passion is to translate familiar cultural icons, sports, hobbies, and more, into ... ''Fun for your feet!''
Job Types: Full-time, Part-time
Benefits:
- Company pension
Schedule:
- 8 hour shift
Application question(s):
- Please confirm which role you are applying for and state your availability within the week and hours you can commit to
Work authorisation:
- United Kingdom (required)
Work Location: In person
