Full Time Permanent Garden Centre Retail Assistant

Would you like to work for a renowned and thriving family-run business?

We are looking for someone to join our vibrant, popular and award-winning Pugh's Garden Centre in Radyr on a full-time, permanent basis!

As our Garden Centre Retail Assistant, you will be working within our Gift Department and Indoor Garden Centre Department. We are looking for an enthusiastic person with a flair for customer service and skilled in till operation. An eye for Visual Merchandising is advantageous however not essential and training will be provided.

Rate of pay: up to £11.44 per hour (depending on age)

Garden Centre Retail Assistant Job Specifications

Essential skills

• Excellent people skills, able to listen to customers and colleagues and communicate clearly.
• Good numeracy and basic IT skills to enable confident use of our till systems.
• Positive attitude and application
• Ability to deliver retail standards / requirements as listed above, flexible hard-working approach.
• Respectful approach to all Pugh's policies including health and safety, and use of staff uniforms
• An openness to develop new skills and be an active part of new projects and developments
• Able to work some weekends and bank holidays on a rota basis
• Confident use of telephones.
• Lifting and manual work will be required – sometimes in inclement weather

Desired skills (these can be further developed as you work within the team)

• EPOS till experience
• Plant and gardening knowledge
• Retail experience
• Visual merchandising of associated products
• Plant maintenance skills
• Delivering team targets
• Some further I.T. skills may be required at times.

Garden centre department standards and staff requirements

We require all staff in this department to work together, under the shop managers direction and the senior managers / directors leading – Teamwork, clear respectful 2-way communication and a positive attitude are all valued requirements of our team members.

We aim to keep on improving our customer service, plant quality and ranges, average transaction values, clarity of merchandising, inspiring displays, uncluttered paths, and overall housekeeping / plant maintenance across the whole department. We are passionate about these retail standards and will continue to improve them with your help for the ongoing strengthening of ‘The Pugh's brand’.

We run a commercial business, in a very competitive market, so all team members are required, and encouraged, to assist us achieve our financial targets in order that we can continue to develop our business plans.

To develop our business we need to develop our people – we encourage you to maximise your potential, and we value your input into our plans. We see staff training and development as essential for all of us.

Because of the seasonal fluctuations of our business we expect all team members to be flexible in their approach and happy to help other departments as required and agreed between relevant managers.

Job Types: Full-time, Permanent

Pay: Up to £11.44 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person