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To provide general administrative services to the Prisoner Accounts Department. The post holder will be responsible for a variety of tasks including, the administration of prisoner’s personal cash accounts, booking prisoner visits, paying prisoner wages and responding to general enquiries. The post holder will be responsible for ensuring accurate data input and processing and recording of prisoners handed in cash on the Prisoner Records Database (PR2).
Responsibilities
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Provide administrative support within the department, responding to departmental queries/requests for information and carry out ad-hoc duties as directed by area management
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Maintain accurate computerised records/databases, reporting on this information as required
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Maintain the secure management of paper/electronic files held within department, ensuring the secure transit of files to internal and external agencies.
Person Specification
SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements
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A minimum of two National 4 (or equivalent) qualifications, including English and Mathematics or relevant experience gained in a similar role and/or environment.
Knowledge, Skills and Experience Requirements
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Competent in the use of Microsoft Office packages including Word, Excel and Outlook.
ESSENTIAL
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Ability to effectively prioritise workload to meet departmental and organisational deadlines.
ESSENTIAL
Behaviour Requirements
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Listen & Communicate
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Relationships & Collaboration
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Solve Problems & Make Decisions
Selection method 1 1
Interview
