JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
Are you a dynamic leader with a passion for hospitality and a knack for driving business success? Look no further...
THE OPPORTUNITY
We have commenced our search for an experienced General Manager to lead the team at Ibis Budget Heathrow T5. Reporting to the Operations Director, you will play a pivotal role in ensuring the delivery of unparalleled guest experience within our branded environment, while also driving the commercial success of the business.
You will be tasked with immersing yourself in the local corporate market to capitalize on sales opportunities in a competitive market. Your strategic acumen will be crucial in maximizing revenue, effectively managing occupancy rates, and fostering growth in the food beverage department. As a real ambassador for the guest journey, you will uphold brand values and service standards with consistency, creating a professional yet welcoming atmosphere for our guests.
We are looking for a General Manager who can lead by example and cultivate a culture of excellence, actively developing out talented team at Ibis T5. Your leadership will be instrumental in achieving performance across key metrics including profit, development, and RGI.
KEY COMPETENCIES
- Proven experience in a leadership role within the hospitality industry, preferably within a branded setting.
- Strong understanding of guest service principles and a commitment to delivering exceptional customer experiences.
- Demonstrated ability to drive commercial success through effective sales and revenue strategies.
- Excellent communication and interpersonal skills, with the ability to inspire and motivate a diverse team.
- Flexibility to adapt to a fast-paced environment and manage competing priorities.
- Knowledge of local corporate market dynamics and experience in developing relationships with key stakeholders.
THE PROPERTY
Ibis Budget Terminal 5, located within the Heathrow area, is a recently refurbished and rebranded hotel. With a fabulous and dedicated team, this is an exciting time to be joining this hotel as the refurbishment project continues and the international travel market continues to grow.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Private medical
- Flexible working arrangements
- Access to health and wellbeing programmes
- Pension
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.
#LifeatRBH
Ibis Budget Terminal 5, located in the Heathrow area, is a popular choice for travelers. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.