General Manager - Cambridge

From Bombay with Love

Dishoom caf s are bustling spaces where people come together to break down barriers and share in a love of Bombay food and culture. Each of our restaurants pay homage to old Irani caf s and are deeply rooted in some aspect of Bombay history.

Have you got Seva?

We believe we are at our happiest when we are contributing to the world to the best of our abilities. This goes beyond just serving people, we take them in and truly look after them. Guests and team alike.

We're looking for a General Manager to join our newest Dishoom in Cambridge!

Like any restaurant operation, our Babus' (Managers) are imperative to the success of our business. We genuinely couldn't do what we do without them!

Dishoom is busy; circa 8,000 covers per site per week, with demanding shifts & first-class service execution. We are lucky enough to have (quite regularly) people waiting to dine with us. But, with that comes managing wait times of up to 80 minutes in the most big-hearted way, on top of the responsibility of huge teams to lead and nurture.

However, at Dishoom on a busy evening shift, there is the support of multiple other Babus, plus 40-50 Dishoom-wallas, all fully focused in their roles to support one another. Also, you are empowered to do the right thing when no one is looking. We never want to deter from our service standards, and aim to pursue unreasonable hospitality to our guests every day through Seva.

On top of that, our healthy pay, plentiful benefits and well-being support we have in place aren't too bad either! Our Babus' Day out and Christmas celebration as our way of saying "thank-you" to our teams for 2023, was our best yet!

So, what are we looking for?

• You have been working as a Senior General Manager/ Senior Training support Manager/ Openings General Manager in a high volume, multi-faceted bar/restaurant environment for the past few years. You're first-class in everything you do and want to find an operation that's as obsessive about quality as you are and help you flourish.
• You're a great leader who really cares about your people. Your big-hearted approach will make coaching and developing other members of the team a natural focus.
• Your attention to detail is second to none. All paperwork, health and safety and other controls are handled with the utmost care and attention
• You have a genuine commitment to making people happy - guest and team alike - ensuring you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends.
• You never compromise on the quality and performance of the restaurant. You seek tough feedback and raise the standards every day to ensure you exceed everyone's expectations.

How we'll support you

When you join, you'll enjoy a host of benefits to ensure you can be your best self and feel valued as part of our team:

• An invitation to attend Bombay Bootcamp - an incredible once-in-a-lifetime guided tour of Bombay with our co-founders!
• Dishoom Black card with a monthly allowance for treating friends and family in our cafes in your own time. Plus, half price food and drink at all our caf s before 5pm and 25% discount thereafter.
• All managers are enrolled to be fully-trained in mental health support and first aid. There is a dedicated confidential advice helpline - available 24 hours a day, 365 days of the year!
• Private Healthcare for you and your family.
• Industry leading Training and Development and encouragement to progress your career.
• 28 days paid holiday. Our sites are closed Christmas Day and Boxing Day. Plus, if you have children, one extra day to take them to their first day at school.
• We're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year.

You'll be invited to our:

• Family Mela festival
• Legendary Babus' Day Out & Christmas celebration
• Plus, we host regular team events across our cafes

Our trophy cabinet

Dishoom is an award-winning place to work and we care deeply about being a place where jobs turn into satisfying, long-lasting careers.

• Glassdoor #1 Best Place to Work in Hospitality (2022 & 2023)
• Casual Dining Awards - Employer of the Year (2023)
• CIPD - Best L&D Initiative Winner (2023)
• Personnel Today Awards - Health & Wellbeing Award (2022)
• 20,000,000 (and counting) school meals donated as part of our charitable work with Magic Breakfast and Akshaya Patra - each and every team member has helped us get to this milestone!

At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

Send your application today and one of our dear team will get back to invite you to meet with us.