General Manager - Chelsea, London
Aim of the role
The General Manager is fully responsible for all aspects within 11 Cadogan Gardens & The Chelsea Townhouse in the hotels restaurants, bars & lounges, kitchens, meeting rooms, effectively managing all resources.
Below are some of the responsiiblities of the General Manager at 11 Cadogan Gardens & The Chelsea Townhouse
- The General Manager is responsible for delivering the annual budget by driving sales, focusing on revenue opportunities, and controlling all costs to ensure that the budgeted GOP percentage is achieved.
- The General Manager is responsible for the creation and delivery of the hotel’s Business Objectives, ensuring that these are reviewed and monitored as part of the departmental monthly strategic meetings.
- The General Manager is responsible for ensuring that the hotel is compliant and achieves exemplary health and safety standards.
- The General Manager will need to lead the Cadogan Gardens Collection management team, be representative of modern management practises, and indirectly supervise of employees of the hotel promoting a positive, engaging, and can-do service culture in all areas of the business.
- The General Manager will be a local ambassador and be part of local community activities.
- The General Manager will be pivotal in raising the profile of the Cadogan Gardens Collection by attending local & regional industry events.
- Effectively leads the team through business growth.
- Guides the financial management of the organisation.
- Aligns department goals and resources to meet the performance and financial objectives of the hotel.
- Helps others understand the drivers of the Hotel’s financial success and commercial strategy.