Deputy General Manager

Deputy General Manager – Clayton Hotel Chiswick

We have a fantastic new vacancy for Deputy General Manager in the Clayton Hotel Chiswick

This is an exciting time of expansion for Dalata Hotel Group PLC and there are excellent opportunities on the horizon in the UK and Ireland. With 13 hotels in the pipeline we will bring our total up to 57 beautiful hotels in the next few years with more to come. We are also delighted that the Group were named in the Top 10 Best Place To Work in hospitality with the Caterer 2019, took home the award of Irelands Best Company at the Irish Times Business Awards 2019, and won Best Talent Management Strategy 2020 with the HR Leadership & Management Awards. What better time to join our company and become part of our exciting future!

The company provides amazing staff benefits: -

• Access to Dalata Learning and Development programmes, including Apprenticeships programmes
• Opportunities for career progression and advancement within our hotel and the Dalata Hotel Group
• Competitive employee, friends & family rates for overnight stays in our Dalata Hotels
• 25% discount off Food & Beverage when using our Company Hotels Facilities
• Up to 33 days holiday (Inclusive of Bank Holidays) based on lenght of service
• Access to Life Works, our Employee Assistance Programme with 24/7 health and wellbeing support
• Regular employee appreciation events, including Staff parties through the year and monthly employee rewards programmes
• Complimentary use of the hotel gym
• Free employee meals on duty

Objective of the Role

Reporting to & supporting the General Manager, the Deputy General Manager will lead the day to day operations for all areas of the hotel as well as motivating and leading all staff.

Key Duties and Responsibilities

• Provide strategic support to the General Manager for all hotel operations.
• Directly lead the head of departments.
• Ensure that all staff are consistently motivated and engaged to deliver excellence in service.
• Succession Planning – Lead the development and continuous learning of the hotel staff.
• Ensure the best level of customer care within the property.
• Support the profitability and cost management of the hotel.

Requirements:

• 3-4 years’ experience as Deputy or Operations Manager role in a large hotel.
• Standards Driven; particularly in Food & Beverage.
• Strong desire to progress and develop your career in hotels.
• People leadership and motivation experience.
• Proven ability in developing talented employees.
• Strong communicator; and comfortable in contributing to the overall hotel strategy.
• Ability to develop and build relationships and influence with all levels of the business.

About our culture:

Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.