General Manager Vehicle Auctions

Essential Skills & Behaviours

• Acting as a role model - leading by example and listening to the people
• Inspirational leadership
• Ability to be directive but also collaborative
• Strong influencer with the ability to manage upwards as well as downwards
• Extremely well organized
• Change management skills
• Customer focused
• Hands-on manager who is visible and approachable
• Ability to prioritise and multi-task
• Strong people skills to enable productive performance and quality
• Brand ambassador for the company and operational area
• Demonstrate company values, mission and vision
• Motivate by process, continuous improvement and one best way
• Create a high-performance culture
• Operate with consistency, credibility, clarity and trust

Managing People: Performance Management

• Responsible for making sure team strategy, goals and performance expectations are clearly understood within the business area and follows the Group’s people management framework and policies
• Direct reports have SMART objectives and performance against KPIs/objectives is measured and documented
• Performance improvement is dealt with
• Responsible for making sure people and performance is managed within the business area
• Reward and recognition

Training and Development

• Training and development framework for business area meets the overall strategic and people management aims
• Leadership on high performance culture
• Follow onboarding process for new starters - train to perform
• Talent management and development/succession planning
• Coaching and mentoring
• Ensure capability of reporting line
• Responsible for personal CPD

Communication & Organisational Design & Structure

• Responsible for a 2-way communications framework in business area ensuring it is appropriate, understood and inclusive
• Ensure an effective cascade of information
• Promote 2-way communication - talking and listening - in a way that is fully inclusive
• Integrity of structure with defined job roles and responsibilities
• Effective delegation through reporting lines
• Resource management and planning
• Employee voice and feedback - team meetings, 1-2-1, listening groups, champions

Employee Engagement

• Leadership - ensure strong relationships and effective management
• Purpose - good job design
• Fulfilment - enjoying work/reward and recognition
• Culture - a place people want to join and stay, they can see how their contribution adds value
• Create a positive environment - people as an asset with a two way commitment between people and the organisation
• Reward and recognition
• Vision and values are understood and have meaning

Managing Risk

• H&S/legal/compliance
• Operating in line with company policies
• Quality
• Employer brand/reputational factors