Address
SalaryRef: 139DE
COMPANY PROFILE
Our client is a very successful company in the beauty sector.
RESPONSIBILITIES
German Speaking Customer Support Advisor
Salary: Up to £28k + Benefits
Location: Harrogate, North Yorkshire
At commutable distance from Leeds, Harrogate, Bradford, York, Halifax, Wakefield, Castleford, Pontefract, Dewsbury, Headingley, Knottingley, Wetherby, Boroughbridge, Thornton, Shipley, Selby, Roundhay, Horsforth, Crofton, North Yorkshire, West Yorkshire, South Yorkshire
Ref: 139DE
*Hybrid working pattern*
*Excellent benefits like including assurance, health cash plan, staff discount etc.*
Main duties:
Assisting customers from across the world with their enquiries.
The Role:
- Answer emails and offer Customer Support via live chat
- Advise customers on products, promotions, stock and more
- Arrange product repairs or replacements
- Order processing when required
- Build customer rapport and resolve any issues they may have
CANDIDATE'S PROFILE
- Fluent in German
- Sales and/or Customer Support experience – Desired
- Excellent written communication skills
- Self-motivated and willing to learn
- IT literate
SALARY
Up to £28,000 + Benefits
Keywords
Customer Service, Customer Support, Customer Advisor, Sales support, Administration, Product support, KPI, Admin, Email, Live chat, Beauty, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian
STATUS
Live
SALARY
Up to 28,000 pa
REFERENCE
139DE
LOCATION
Harrogate
