German Speaking Implementation Consultant
My client is a an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customized and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. They are seeking a German speaking Implementation Consultant.
As an Implementation Consultant, you'll drive seamless software integrations, deliver stellar training, and offer exceptional support to renowned brands.
About The Role
• Ability to communicate effectively and build rapport with team members and clients.
• Perform implementation planning and setup activities for projects.
• Knowledge of departmental processes and PMO use case to build solutions.
• Ensure the solution meets specifications and functions per customer specific operational workflow.
• Delivering product training to client-specific requirements, development, and deployment.
• Resolve any gaps in functionality.
• Ensure a smooth transition to the new system.
• Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer.
• Act as a project manager to ensure timelines are met.
Your Experience & Skills
• 2 - 4 years experience as SaaS Implementation Consultant within tech.
• Experience working with Asana.
• Programming knowledge: Java, HTML, CSS, and REST API, GraphQL is an advantage.
• German speaker
• Strong customer-facing and presentation skills with the ability to establish trust and credibility.
• Ability to work in a fast-paced environment.
• Superb written and verbal communication skills.
• Positive attitude, empathy, and high energy