Global Business Travel Manager - Newly Created Role

Artemis Human Capital are delighted to be recruiting for a Global Business Travel Manager on behalf of one of the world’s largest law firms.

This is a Newly Created role as the firm shifts from a locally managed travel approach to a matrix (hub and spoke) model. You will be responsible for designing, implementing, and managing a global travel program that meets the complex management, reporting, risk, and compliance requirements of a leading global law firm.

As the Global Business Travel Manager, you will be part of the procurement team, overseeing the design, planning, and execution of the firm's travel program, which influences an annual spend of approximately £35 million across all offices.

Responsibilities:

·Working with local CFOs and local travel representatives in implementing global strategy and initiatives and to assure compliance with travel policy; and lead on any global travel comms and training.

·Strategic supplier sourcing and contract negotiations to ensure competitive pricing, quality service and compliance with firms travel and expenses policies; and Performance benchmarking and reporting.

·Managing the global performance of the firm’s panel of approved travel management companies, ensuring that they continually meet agreed service levels;

·Act as point of escalation for local travel coordinators where approved panel fail to meet expected service levels;

·Work with the firms travel security and incident response teams to ensure emergency response plans are in place, including communication and assistance during any crises or unforeseen events;

·Stay current with industry trends and travel technology advancements, continuously seeking opportunities to enhance travel management processes and support eco-friendly travel practices in alignment with the firm’s ESG targets.

Essential Skills:

·Strategic implementer who can design, manage and continually improve a global travel programme and enabling operating model, adding insight and identifying opportunities to leverage high value opportunities whilst managing travel risks and balancing the high expectation of the firm’s travelling population.

·Excellent influencing and communication skills at all levels with the presence required to engage with senior members of the firm and a proven ability to develop, maintain and enhance relationships with a variety of internal and external contacts.

·Comfortable operating in ambiguity and in a transitional environment (moving from a locally managed travel operating model to a matrix operating model, complicated further by the merger), where the success of is primarily dependent on influence and persuasion (versus mandate).

·Resilient, and can remain focused on the bigger picture in the face of setbacks and day to day noise.

·Assertive, authentic, accountable and values driven.