Global Head of Controls Technology, Wealth and Personal Banking

Global Head of Controls Technology, Wealth and Personal Banking

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Operations, Services and Technology combines global expertise and technology to help keep us aHead of the competition.

The purpose of the CCO function is to enable colleagues within HSBC DBS to deliver safe and secure services to all our customers, colleagues, and the Bank itself.

In this fantastic, global, senior role, you will partner with the Global CIO for Wealth & Personal Banking (WPB) and other Risk Partners to ensure delivery of risk based, strategic outcomes for the Global Business, Global Functions (GB/GF), including informing and advising the CIOs on relevant risk and control-based issues and initiatives that impact WPB Technology. As a strategic leader within CCO Technology, you will directly support the Global WPB CIO and ExCo within HSBC

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role, you will: 

• Leading a team of 15 IT control managers/senior managers, be responsible for the global CCO Technology activity supporting WPB including, but not limited to: Business Applications, Risk Management, Regulatory requirements impacting jurisdictions where HSBC operates, and continuously improving efficiency, quality, and capability of your team and CCO Technology over time.
• Effectively manage stakeholder relationships across WPB, Data, CCO, 2Lod, 3Lod, Tech and CCO communities
• Influence and shape the development and implementation of future-fit WPB Technology risk management and regulatory frameworks.
• Provide Exec level Management with updates on any relevant changes to policy or projects related to operational WPB Technology risk that have an impact on their area of responsibility.
• Plan effectively around delivery constraints and optimize the plan to maximize benefits and minimize risk. Develop the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality.
• Standardize and synergize WPB Technology risk and control management processes and practices across all geographies for WPB Technology controls.

To be successful in this role you should meet the following requirements: 

• Strong WPB Technology leadership background with a proven track-record of managing wide range of diverse exec level stakeholders.  Negotiating skills to manage right outcomes for Technology across a diverse set of GB/GF’s, senior stakeholders, and lines of defence often with competing objectives.

• In-depth knowledge of Incident management.

• Extensive, detailed, knowledge of Tech controls a must. Broad understanding of Non-Financial Risk framework. Experience in performing risk and control reviews.

• Confidently possess technical knowledge i.e., security frameworks with experience in a risk/audit or control related role.

• Proven ability to articulate complex issues concisely and in simple language to support problem analysis with project management, team management experience, an ability to influence senior stakeholders.

The base working location can be London, Birmingham, Sheffield, Leeds or Bristol.

You’ll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role within HSBC you have a need for some flexibility in your working arrangements, please discuss this with the recruitment team in the early stages of the application process.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500.