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Form of workWhat you get to do in this role:
The Global Partner Manager (GPM) is an exciting role and accountable for the overall alliance with a portfolio of partners. This position requires a highly motivated individual with strong sales, communications and organizational skills who is eager to learn and become part of a rapidly growing company.
But we will not do it without close collaboration with our partners, developing joint value propositions and executing Go-To-Market (GTM) plans across key routes to market including Resale & Service Provider (SP).
The Global Partner Manager (GPM) will join our Global Partner Management team within the Global Partners & Channels (GPC) group. This team is at the forefront of driving ServiceNow’s growth to $20B and beyond, working closely with the partner ecosystem. The Global Partner Management team is responsible for overall partner management, with particular focus on joint GTM, partner quality, SP and Resale activities across a portfolio of partners.
The GPM will generate and drive incremental revenue with and through their partners. Their goal is to drive to drive profitable revenue through managing a portfolio of GTM and SP initiatives. At a business level, you will be working with ServiceNow and Partner stakeholders to develop a common vision for joint GTM. You will position and advocate your partners’ capabilities at ServiceNow and ServiceNow capabilities with your partners, and jointly to customers. Demonstrated track record of generating net new revenue opportunities and effective management and closure of sales opportunities is highly desired.
The successful candidate will possess deep knowledge of partner practices, initiatives and priorities, good understanding of ServiceNow value proposition, excellent program management skills and ability to drive measurable outcomes.
This individual will also need to be adept at internalizing the global ServiceNow GPC mission and transformational operating model principles to enable & accelerate ServiceNow growth.
We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
Primary focus:
- Alliance leadership role managing a portfolio of globally capable partners
- Achieve global sales quotas with partners on a quarterly and annual basis
- Develop comprehensive joint GTM business plans with each partner leveraging all aspects of executive alignment, business planning, execution, and metrics-driven governance
- Qualify, develop, and execute new sales opportunities and manage ongoing revenue streams. Pipeline management, sales process management including effective forecasting and deal closure.
- Drive awareness with ServiceNow Field AEs on differentiation of partners so they (AEs) can provide more informed recommendations to customers
- Ongoing account management to ensure Partner satisfaction and to drive additional revenue streams
- Become the trusted advisor to the Partners by understanding their existing and planned roadmap and capabilities and ability to drive the ServiceNow value proposition with customers
- Develop and maintain relationships with key Partner and ServiceNow executives and decision-makers
