Governance Assistant

Governance Assistant

New Hall Hospital, Salisbury

Do you have a passion for driving and supporting governance, auditing, processes and patient safety?

Do you think your next challenge could be in assisting the hospital management team in achieving an outstanding result with the CQC by supporting strong governance?

We have an exciting opportunity for a Governance Assistant to join the friendly and supportive team at New Hall Hospital.

The role
In this role, you will be an integral team member who provides a full comprehensive service to all of our clinical departments within the hospital providing support to the Matron and Quality Improvement Manager in relation to meeting clinical governance requirements and associated reporting and analysis.

To be successful in the role you will need to be service driven, able to work within set timescales in a fast paced, sometimes-high volume environment and have excellent attention to detail in order to spot irregularities within the information provided.

Duties

• Work in conjunction with the Matron and Quality Improvement Lead to support the Clinical Governance agenda, ensuring audits undertaken, analysed and action planned
• Follow up actions arising from investigations and reports, track completion and monitor implementation of changes
• Support HODs in analysing trends for their department, identifying areas for improvement and drive a robust quality improvement cycle.
• Demonstrate the ability to work both independently and within a team structure
• Effectively communicate with patients producing a informal/formal complaint and organise efficient investigation to report back actions to the Matron/HOD
• Treat all customers with respect and equality whilst meeting all aspects of our services in a timely and professional manner
• Maintain communication networks with key senior managers, staff and other stakeholders so that quality business outcomes are achieved

Benefits

• Contributory pension scheme
• 25 days' annual leave plus eight Bank Holiday days
• Family friendly policies including enhanced parental leave
• Private healthcare and life assurance
• Free uniform and DBS check
• Free onsite parking and a subsidised staff restaurant
• Access to our employee discount programme
• Wellbeing Centre and access to 24/7 employee assistance line
• Long service, employee recognition and appreciation awards
• Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.