Gp Surgery Receptionist - Patient Navigator Apprentice

Opportunity information
Salary £337.5 per week
Duration 15 months
Advert closing date 19/04/2024
Description
Newport Pagnell Medical Centre is seeking new talent to help provide a high standard of face to face and telephone care for patients, staff, and visitors whilst always maintaining patient confidentiality.
Main Duties/Key Tasks at Newport Pagnell Medical Centre:

• Greet patients, doctors and visitors at Reception in a polite and friendly manner.
• Answer the telephone promptly and courteously.
• Make appointments using the computerised appointments system.
• Administer the procedure for repeat prescriptions.
• Open and sort all Medical Centre post, both internal and external.
• Deal with general enquiries from patients and visitors in a helpful and efficient manner.
• Support colleagues to maintain an efficient and friendly team atmosphere.

This role is ideal for someone with the following attributes:

• A positive attitude.
• Confidence and calmness.
• A willingness to ask for help.
• Empathy and understanding.
• Persistence and determination.

Entry requirements
Good level of English for both verbal and written communication.
Training to be provided
Training at Milton Keynes College.
Full training and support in the workplace.
Things to consider
Skills required
Array
Future prospects
We have experience of apprentices working in our practice previously and in most cases they have been offered positions to remain working with us at the end of their apprenticeship. As soon as you join our practice you are considered part of our team and we hope to give you all the opportunities you are seeking.
Hours per week 37.5
Working week Monday - Friday
Apprenticeship standard Customer service practitioner (Level 2)
Newport Pagnell, Buckinghamshire, England, MK16 8QT