Address
Form of workThe Claims Handler 1 will manage a caseload of Pre-Litigated Motor Claims.
Compensation package
Hyrbrid working 1 day in the office, 4 days remote,Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years’ service and to 27 after 10 years’ service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan*, Gym Flex
Key Accountabilities
- To effectively and efficiently manage a caseload of pre-litigated motor claims from inception to settlement
- Identify cases for early litigation with high prospects of success and low risk
- To support delivery of consistently high levels of service and productivity
- To work closely with colleagues within the firm to deliver consistently high levels of service
- To input accurate data and ensure data maintenance
Working Hours
35 hours per week Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool Office 1 day a week 4 days from home.
Essential Skills and Attributes:
- Experience of dealing with motor claims
- Experience of dealing with litigated liability and quantum dispute cases
- Experience of dealing with repair documentation
- Experience of quoting case law effectively
- Experience of dealing with clients
- Experience of using Microsoft Word, Excel and email
- Customer service experience
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together
