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Form of workOverview of company
We are a consultancy of Customer Experience experts, working with clients to measure what matters to customers and drive real business change.
Our mission is to challenge the research industry by combining both technical and research expertise to deliver solutions to our clients that allow them to get closer to their customers’ true voice.
We bridge the gap between technology and research. There are around 40 of us - across our London and Sydney offices. We’re fun, dynamic and above all we are passionate about research and technology! Our work ethic is fun, we’re laid-back, but everyone works hard.
We reward our team for their commitment and hard work with a good salary, great benefits, regular social events, and recognition. We’re all different (that’s what we love about the people who work here) but we have a common set of values that we embody in everything we do.
An overview of the role
We have an opening in our London office for a Graduate Programmer to work on customer experience research programs for major clients across a range of industries.
We are looking for a graduate in a technical discipline (e.g. Computer Science, Information Technology, etc), or someone with equivalent workplace experience.
You will form part of a newly created team carrying out a variety of regular and ad-hoc technical tasks on several of our key accounts.
To succeed you will have to be hard working, self-motivated and demonstrate a logical and methodical approach to learning and problem solving. Training and guidance in our systems and processes will be provided but you will be expected to bring a solid technical foundation.
Key responsibilities include:
• Dashboard development/data visualisation
• Delivery of other technical outputs associated with large-scale market research projects including:
o Development and implementation of automation processes
o Data manipulation
o Survey programming
o API development
• Liaising with stakeholders to scope out feasibility and formalise specifications.
• Testing, development, deployment, and maintenance of solutions.
Experience, skills and personal attributes
• Web development skills - strong HTML, CSS and JavaScript skills a minimum requirement.
• Experience of programming in Python - specifically Pandas DataFrames - highly advantageous.
• Confidence with data -high levels of confidence in dealing with large and complex data sets.
• Great organisational skills - ability to work across multiple projects and to stay on top of deadlines.
• Strong communication skills - being able to confidently and clearly communicate with colleagues using both verbal and written communication.
• Attention to detail - the drive and focus to ensure everything we deliver is of the highest quality.
