Group Claims Officer

Are you an energetic and driven individual with excellent attention to detail? Do you want to work for one of the UK’s leading port operators? We are seeking a Group Claims Officer to work in our Group Legal team, supporting the Group Insurance Manager in providing an effective insurance and claims service.

As Group Claims Officer, you will work with the Group Insurance Manager to manage insurance, claims and recoveries. You will actively administer claims (primarily claims made against the Group for property damage/loss and personal injury compensation) and recovery actions (primarily claims made by the Group for property damage compensation). This involves contact with insurers, loss adjusters, solicitors, brokers, claimants or their representatives, as well as relevant Group departments.

You will also be required to assist the wider Legal team in providing legal services across the Group. In-particular, you will assist with: company secretarial support for the Group’s 80 subsidiary companies; internal and external reporting requirements; data protection management; updating policies, procedures, templates and other legal documents; responding to KYC requests; and drafting meeting minutes.

You may already be in a claims position, have experience in supporting a legal team and are keen to move to a role in this area. You will have strong communication skills along with a positive, flexible and constructive approach. You will have the ability to communicate with a wide range of audiences and build credibility both internally and externally. Previous experience in the insurance, claims or legal sectors is required. Previous experience in the ports/shipping sector is desirable, but not essential.

A driven and determined individual, you will be self-motivated with an inquisitive nature and keen eye for detail. A desire to learn and support the Group’s insurance/legal function, as well as learning about the operational side of the business is key. You will have strong IT skills, with experience of ports related software and company secretarial software being advantageous.

You will have excellent interpersonal skills, with the ability to and influence at all levels of the organisation.

Already one of the UK’s leading port and logistics companies, with a turnover in excess of £500 million, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK’s leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow.

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:

If you believe you have the skills and experience we are seeking and you want to join a thriving and ambitious place to work, we’d really like to hear from you!.