Group Commercial Insurance Account Handler

We have an exciting opportunity for a Group Commercial Insurance Account Handler to join the Head Office team in Halifax working for a worldwide long-established, family-run business employing a workforce of more than 1000 across operational sites in the UK, Europe, and South Africa.  With a strong commitment to renewable energy continually upgrading and investing in their sites.  The overall aim is for all the processing sites to be run using 100% renewable energy.  They also support charities and good causes in the local community donating more than £1m in the past 10 years

The position plays a pivotal role in facilitating the efficient operation of insurance-related processes within the whole organisation. Managing insurance policies, coordinating and expediting the processing of insurance claims, and ensuring compliance with industry regulations. The ideal candidate would serve as a professional liaison between the organisation, insurance providers, brokers, and third parties to guarantee that insurance-related matters are handled both promptly and accurately.

As the Group Commercial Insurance Account Handler you will be involved, but not limited to the following duties.

• Coordinating the procurement and renewal of complex and diverse insurance policies for the whole organisation which includes data gathering from the different business units and submission to insurance providers.  Sectors include stock, machinery, plant, renewables, commercial vehicles, farms, factories, properties, large multi fleet, Employers' Liability (EL) & Public Liability (PL), and travel.
• Managing relationships, building and maintaining strong partnerships with insurers, working together on projects to maximise our policy benefits. Negotiating terms and managing our group insurance contracts efficiently to guarantee we are getting the best service and solutions available.  We would expect you to challenge the norm in insurance practices, pushing for innovation and better risk underwriting from providers.  Coordinate with other firms to obtain comparative quotes at renewal. 
• Handling all aspects of insurance administration, from submitting motor forms, policy documentation to invoicing, adding or removing coverage on mid-terms adjustments. Maintaining an up-to-date database of insurance policies, including coverage details and expiration dates. Monitoring and checking monthly motor declarations, ensuring accuracy and compliance.  Maintaining a detailed log of company vehicles, tracking their whereabouts and status.
• Collaborating with internal department heads to ensure Company alignment and to provide reliable insurance advice for special projects on all insurance matters to ensure efficiency and create value to the Business.  Confidently discuss liability issues with the different business units to ensure they are able to quickly and effectively understand policy wording and agree liability decisions.
• Oversee the claims process, monitor and track the progress ensuring smooth and fair settlements. Keeping all involved parties informed, having an effective diary system to ensure that all claim settlements are expedited.
• Analyse and report on claims data to identify trends and suggest ways to manage risks better to effect change within the Business.

The Group Commercial Insurance Account Handlerplays a crucial role in safeguarding the organisation against risks and ensuring the smooth functioning of insurance-related processes.

The ideal candidate will have:

• Commercial Insurance experience, ready to hit the ground running.
• Knowledge of insurance principles, policies, and regulations gained through experience or professional qualifications. Member of Insurance Management Institute (PMI) or Chartered Insurance Institute (CII) or similar.
• Meticulous attention to detail with the ability to multi-task in a fast paced environment.
• Exceptional organisational skills to handle multiple policies and administrative tasks effectively.
• Excellent communication and negotiation skills to liaise effectively at all levels with Senior management, department heads, insurers, and other external stakeholders.
• Confident in presenting data reports to senior management.
• Skill in simplifying complex insurance terms for everyone to understand.
• Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills
• Proficient in using insurance management software and Microsoft Office Suite (MS Teams, Sharepoint, Excel).
• A full driving licence is required.

Salary:      

• £40,000 Per Annum                                              

Hours:

• 8:30 am to 5:00 pm (no hybrid)

If you are passionate about insurance and eager to contribute to a dynamic team, we would love to hear from you. 

Please contact Jill on 07900-901-362 or email