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Salary We are looking for someone to join our existing Admissions Booking Team within the Coastal ISU at Torbay Hospital on a permanent 37.5 hour contract booking Gynaecology elective surgery admissions.
The Admissions Office is responsible for booking all elective surgery admissions for the following surgical specialties: Colorectal, ENT, Max Fax, Orthopaedics, Gynaecology, Pain Management, Plastics, Vascular, Upper GI and Urology.
The ideal candidate will need customer care experience, ideally experience of working with patient records and using a hospital database such as IHCS, Galaxy and using Microsoft applications, however this is not mandatory. We would expect candidates to have proven relevant experience of working in a similar role.
Duties will include the booking of pre-operative and consent appointments and admission dates for surgery, liaising with patients and other medical staff face to face and by telephone and data entry.
If you are a good communicator and can work both independently and as part of a team we would like to hear from you.
Input details on waiting lists of patients requiring elective surgery hospital on PAS system.
Maintain elective, patient deferred and medically deferred waiting lists including regular validation of all lists.
Dealing appropriately with patients.
Liaise with Consultants on waiting list management in order to meet Government targets.
Arrange pre-assessment clinic appointments, booking on PAS, informing patients, requesting hospital medical notes.
Comply with the requirements of Data Protection Act.
Compile, submit on Galaxy (theatre list system) and distribute theatre lists.
Identifying, resolving and informing others on complex issues where necessary, including forward planning to ensure smooth running of the department.
Working for your organisation
We actively support peoples’ rights to have their voice heard in decisions about how their needs are met.
We value everyone’s opinion and experience.
We show empathy and kindness to every person.
We strive to provide excellent, innovative services that help people to live their lives to the full.
We work in partnership to achieve the best possible outcomes for our communities.
We aim to provide the highest quality of care by listening to and acting on feedback and using our resources effectively.
Why work with us
The Gynaecology Admissions Team has excellent communication and working relationships between sub-speciality surgical teams, theatre, nursing, and administration teams. This ability to work seamlessly together towards our objectives is the foundation of our success and fosters the excellent working both within and outside the team.
We have 10 consultants and 18 juniors doctors in the department .
Why Work With Us
To ensure that listing forms, queries and data are received, actioned and recorded in an accurate and timely fashion
To be responsible for updating the clinical systems with all confirmed admission dates
To manage own workload
Attend and contribute to regular team meetings
