About
Josh Wood is a world-leading colourist, an Executive Board Member of the British Beauty Council, Wella’s Global Colour Visionary, and a regular host on ITV’s This Morning. He founded the Atelier in 2011 as the home of our handpicked dream team of colourists & stylists.
“From Fashion Week to the red carpet, if you’ve spotted a shade you absolutely love, it’s more than likely expert colourist Josh Wood or his team were behind it” - Refinery29. The Atelier is a creative hub and a family environment where flexibility and opulence are necessary attributes.
Key Responsibilities
- Wash and prepare hair for services
- Attentively work with creative operatives to ensure client services are carried out smoothly
- Provide the highest level client service at all times; be welcoming, helpful and attentive
- Ensuring the cleanliness of Atelier is maintained at all times, including cleaning and laundry duties
- Be a brand ambassador
- Have expert knowledge of services/products; proactively and confidently recommend to clients
Ideal candidate
- Previous Hair Salon experience
- Successful experience within a luxury retail/hospitality/customer service environment
- Passion for exceptional customer service
- A calm attitude with the ability to handle multiple things in a fast-paced environment
- Team player who loves helping others
- Excellent verbal communication skills
- Be confident, punctual and flexible
Benefits
- 20 days holiday + bank holidays (prorated)
- 30% discount on all retail products
- Monthly free JWC product allocation
- Complimentary salon services
- Regular Team events and socials
- Full-time or part-time position
- On-site
- Must be flexible Monday-Saturday
Job Types: Full-time, Part-time, Permanent
Salary: £7.49-£11.95 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Referral programme
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Experience:
- Customer service: 1 year (preferred)
- Hair Salon: 1 year (preferred)
Licence/Certification:
- Hairdressing NVQ/SVQ Level 2 (preferred)
Work Location: In person