Resolve Recruitment are delighted to be recruiting in the healthcare sector.

We are currently recruiting for a Head of Business Intelligence to join this organisations fast-growing IT team.

Head of Business Intelligence

Location - Croydon, England

Salary - £75k to £86k

Job overview

The post holder will lead and direct the Business Analytics service within the Digital Services department creating value by providing access to relevant information through approved data sets, reports and dashboards that will promote and respond to the clinical service quality improvement, performance and contract management agendas of the organisation.

Introduce plans, programmes, polices and standards to ensure the timely delivery of the Data Transformation Strategy, enabling the organisation to evolve towards a data-driven and learning organisation.

Main duties of the job

Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible.

Oversee the management and recruitment of technical staff within the delivery teams.
Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies.
Direct, control and motivate staff to deliver an effective and efficient service.

Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved.

Strategy and Leadership

Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible.

Oversee the management and recruitment of technical staff within the delivery teams.
Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies.
Direct, control and motivate staff to deliver an effective and efficient service.

Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved.

Lead on the assurance of data processing and content management by the implementation of the COBIT5 governance methodology.
Commission routine external audits to test end-to-end data processing and further improve through continual service improvements, results of which will be routinely shared with the Trust Audit Committee.

Provide expert advice and guidance to managers, health professionals and other relevant members of staff on informatics related issues, and the relationship to their programmes of work.

Lead on in the introduction of ‘BI Centre of Excellence' forums for both clinical and corporate users of the Data Visualisation Platform.
These forums allow for ideas to be shared, provides access to data specialists, resulting in personal development, increase technology adoption and new assets which deliver value to the business as a whole.

Lead on ensuring the availability and secured access to sophisticated ‘simple-to-use' self-service BI tools which provide clinicians and managers vital information to perform their roles more effectively and efficiently.
This includes mobile access enabling informed decisions to be made at the time required using the best data-based evidence.

Data Engineering Leadership

Lead, implement, manage and continuously monitor the routine delivery of data from disparate information systems and national sources.
Implement improvement solutions through change management.

Introduce polices, standards and procedures to ensure that data flow and data model development follows good practices, such as ITIL.

Lead on the management of the Business Intelligence Platform, ensuring the organisation achieves value for money, and takes advantage of emerging technologies which may provide improved performance for reduced total cost of ownership.

Lead of the development of holistic integrated data models which provide business value, and ensuring they are routinely populated from disparate data sources.
Ensure that highly valued products are promoted and shared for the benefit of patients, carers, health professionals and other relevant stakeholders.

Person specification

Qualifications and experience

Essential criteria

• Post Graduate Technical degree, and proven technical history


• Evidence of continual professional/managerial development required


• Proven evidence of PRINCE2, ITIL and other methodologies


• Relevant experience in supporting users with knowledge of NHS data reporting, data quality, performance management and Service Improvement


• Knowledge and experience of Information Architecture Data modelling and visualisation related methodologies, processes, best practices & tools


• Substantial experience in using Microsoft SQL Server and corporate reporting tools including SSIS and SSAS


• Experience of working and engaging with senior clinical staff and operational performance leads


• Experience of delivering a data visualisation programme which clinical data quality and performance management


• Documenting data modelling and visualisation solutions including architectural diagrams, dashboards, extracts, and reports.
  Create and complete test plans with results


• Understanding of change management within a IT Department


• Good analytical knowledge of spread sheets, database applications and familiarity with macro creating and programming, such as Visual BasicExperience of managing budgets and external contractors/consultancies.