Address
Form of work
SalaryEverything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As a leader in our Customer team, you’ll drive and oversee all aspects of transformational initiatives. You’ll play a critical part in shaping the future direction of the organisation; developing and implementing strategies to optimise and enhance operational delivery and foster innovation across ForHousing.
Why ForHousing?
• Hybrid working – most of your time can be spent working at home, or you’re free to spend more time in the office if you prefer.
• Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you.
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
• Developing and executing a comprehensive Business Transformation strategy aligned with our objectives and long-term vision.
• Leading change management efforts to ensure smooth transitions and adoption of new processes, technologies, and ways of working.
• Identifying opportunities for process improvement and driving continuous improvement initiatives.
• Collaborating with ICT and other stakeholders to evaluate, select, and implement new technologies and digital solutions that support business goals and improve operational efficiencies.
• Working closely with HR to assess organisational capabilities, identify skill gaps, and develop talent to deliver transformation initiatives.
• Establishing key performance indicators and metrics to monitor progress, track results, and measure transformational efforts on business performance.
• Building strong relationships with internal and external stakeholders at all levels, communicating the vision for transformation, and building support for initiatives.
• Anticipating and mitigating potential risks and challenges, including ensuring compliance with regulatory requirements.
• Developing and managing relevant budgets, maximising return on investment.
What we’re looking for:
• Project Management qualifications and methodology experience such as PRINCE2, Agile, Scrum, or equivalent.
• Experience of leadership in Business Transformation roles.
• Expertise in process improvement, project management, and technology implementation.
• Outstanding communications and influencing skills.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk.
Please note we reserve the right to close our advert early, depending on application volumes.
Proud member of the Disability Confident employer scheme
