Head Of Everyday Banking Legal

End Date
Wednesday 17 April 2024
Salary Range
£149,872 - £176,320
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
At Lloyds Banking Group, we have a clear purpose; to help Britain prosper by creating a more sustainable and inclusive future for people and businesses - shaping finance as a force for good.
Job Description

• JOB TITLE: Head of Everyday Banking Legal
• LOCATION(S): Halifax, Bristol, Chester, Leeds , Edinburgh or London
• HOURS: Full-time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

We've an exciting opportunity for you to join the Legal & Secretariat (L&S) Extended Leadership Team as the Head of Everyday Banking Legal.
Reporting to the Consumer Legal General Counsel, you'll lead, empower and mentor your team to deliver legal advice to the Everyday Banking (EB) and wider Consumer Relationship business, platforms, and channels, as required. You'll work collaboratively with other Legal teams (this is a team sport!) to provide advice on specialist legal topics. Our aim is to provide risk informed, pragmatic and commercial options to business leaders to allow them to make strategic decisions to grow businesses. It's an exciting time to join the team, as we embrace agile methodologies and the opportunities that flow from technology.
In Legal and Secretariat, our priority is advising on legal and governance issues, so that together we can keep supporting our customers and communities. We do this by making sure our Legal & Secretariat Community has the best people, doing the right things, to support delivery of our Group strategy - to grow, focus and change so that we can Help Britain Prosper. Consumer Legal supports key LBG business units with a hands-on strategy role, in a fun and dynamic environment.
Key Accountabilities

• Accountable for legal advice provided to the EB business covering both, products (savings and personal current accounts) and channels (branches, digital and telephony), providing counsel on all legal matters impacting the EB business and strategic management of high-risk legal issues.
• Work closely with other members of the Senior and Extended Leadership Teams across L&S, in line with the Legal matrix model. In particular, work closely with the Specialist Banking and Mass Affluent legal team and the Consumer Lending teams to provide a joined up legal service.
• Lead, develop, and mentor the EB Legal team.
• Proactively lead, develop, and maintain intra-group relationships to handle legal issues of common interest.
• With the L&S Extended Leadership Team, proactively contribute to the strategy and continued development of the whole L&S community.
• Actively participate in external industry bodies and forums representing L&S and maintain relationships with external legal panel firms.

What you’ll need

• Qualified and highly experienced lawyer with significant experience of working at senior management level. Proven leadership skills with the ability to work with people at all levels and to effectively challenge. A high level of judgment in both technical and tactical areas, operating strategically and supporting others to manage the detail.
• Relationship Management - You'll be at ease in working with Executive level colleagues. You’ll get to the heart of strategic questions quickly, whilst maintaining high levels of engagement.
• People Management - manage, coach, lead and develop colleagues with an inclusive approach. Role model continuous active learning and self-development. Exploring new ways of handling legal risk through technology and using data.
• Change management - You'll be an action-orientated leader who is able to challenge existing thinking, bringing the team along with you, working in an agile way to transform products and services.
• Communication - Strong communication skills and storytelling ability to encourage a team. You'll have the ability to present sophisticated data and insight in an accessible manner for different audiences, be able to create a culture of ongoing constructive dialogue and have compelling impact.
• Knowledge of current best practice, competitor behaviour and relevant legal and regulatory frameworks and requirements (including proposed future changes) in relation to banking and payment services. A good understanding of the EB business, the wider financial services industry and pertinent economic and political factors impacting the Group.
• Risk Management - Proven ability to manage risk effectively, take calculated risks and implement appropriate mitigation strategies.

Experience of these would be really useful

• Leading through feedback and mentor to create a positive environment and a high-performance culture.
• Achieving results in difficult situations and adapting to new business challenges with a flexible approach to business demands.
• Evidence of having contributed to significant technology led change and major change programmes.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our colleagues to feel that they belong and can be their best, regardless of background, identity or culture. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A variety of wellbeing initiatives and generous parental leave policies

Do you want to do amazing work, that’s exciting and makes a difference to millions of people? Join our journey!
We're driven by a clear purpose; Helping Britain Prosper. Our colleagues are passionate about making a difference to customers, businesses and communities.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where everyone is able to make a real difference!
If you're excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.