AddressAbout us
At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.
With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.
Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same!
What does a Head of Housing Needs do at Hillingdon?
The Head of Housing Needs is responsible for delivering the council's statutory Housing Needs functions which includes housing advice & homelessness, management of the housing register and permanent & temporary housing allocations.
The Housing Needs Service consists of approximately 60 members of staff split across 7 teams who deliver our permanent, temporary and private sector lettings, housing register and housing advice & homelessness teams.
The Service hosts commissioned services which includes rough sleeper inreach & outreachand young person housing services. The Service also works holistically with statutory & voluntary partner agencies to ensure that residents approaching the service can get the advice & support they need.
About you
We are looking for an inspirational leader, mentor & coach to run our Housing Needs department. You will be committed to running excellent services that meets the needs of all residents who are seeking housing advice and support. You must have significant experience in delivering statutory Housing Needs services.
You will need creativity and excellent problem-solving skills to deliver strategic initiatives whilst also ensuring a high-quality operational service that continuously strives to improve.
What we offer
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
Work Life Balance
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.
Health & Wellbeing
- Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
- Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
- Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
- Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
- Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
Commute with Ease
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.
Equity, Diversity and Equality Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.
We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognise the value of a diverse workforce and encourage applications from candidates from underrepresented groups.
Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organisation's success.
Additional Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.
