Head of Individual Giving

Main role and responsibilities

ShelterBox has a network of 13 affiliate international fundraising teams who are independent charities in their own countries. They are a diverse group of different sizes, income models, audiences and cultures, all sharing our mission to see no one without shelter after disaster. They work to raise awareness and funding for ShelterBox and are enabled by support from the UK-based teams, including Fundraising, Brand & Content and Communications & PR. Collectively our affiliate international fundraising network engages with a global community of supporters, raising a significant proportion of ShelterBox’s income.

The Head of International Giving works with and supports affiliate international fundraising leaders to deliver annual strategic planning, driving income through both our staff-led and volunteer affiliate teams. Along with your International Giving Team, this role focuses on facilitating their fundraising, providing all the information and support they need to create a range of activity from launching emergency appeals, community events and digital engagement to securing major gifts and developing corporate partnerships.

The International Giving Team is the main point of contact with Heads of our international fundraising affiliates and other key personnel across the network. You promote a collaborative network between teams in keeping with ShelterBox’s culture and values – fostering a feeling of one team across the network.

This role also has responsibility for growth beyond the current network of country affiliate offices. The role will identify potential in different fundraising markets, building business cases for investment, and developing new income streams - including developing our International Volunteer Ambassadors.

Reporting to the UK Fundraising & Communications Director, the Head of International Giving works as a member of the Senior Leadership Team of the UK directorate and the wider organization. By working alongside the SLT across the whole organisation, this role will bring efficiency and togetherness across the international fundraising network and will ensure that the voice of our international teams is heard across the organisation. The role will also have a ‘dotted line’ of accountability to the CEO on some aspects of the role around senior global leadership and governance.

Who are we looking for?

We are looking for a leader with a strong track record in fundraising. The successful candidate will have significant experience of stakeholder management, especially working with volunteers. You will be able to think strategically and have experience of building networks.

Experience of a senior fundraising role in the non-profit sector, particularly international development, is desirable as is an understanding and awareness of current international fundraising trends.

Languages – particularly European e.g. German or French – are desirable.

This is a senior leadership role, and we are seeking a strong communicator, who is experienced in developing and leading effective fundraising functions, bringing together teams and working collaboratively within the UK and globally.

This is a great opportunity for someone to join a dynamic team and play a key role working to ensure that no one is without shelter after disaster.

 Duties include but not be limited to:

•  Work with and support senior international fundraising leaders on strategic annual planning for fundraising growth that will support affiliate teams to increase income.
• Identify growth opportunities across new international markets.
• Foster a culture of ‘one team’ between the UK and affiliate international fundraising teams and enable effective cross-functional working relationships.
• Own the communication between ShelterBox in the UK and the affiliate international fundraising network, ensuring a two-way flow of information.
• Develop and maintain senior level relationships with both staff-led and volunteer-led affiliate teams.
• Lead on organisation and deliver of an annual International Fundraising Conference, bring our international network together, to build fundraising capacity, global brand and drive income.
• Work with the CEO to develop a future international governance model as we grow as a global movement.
• Identify the key opportunities that our partnership with Rotary has for income growth internationally.
• Work with the UK Head of Philanthropy & Partnerships to identify and engage new non-UK major donors/organisations, leveraging the international network when appropriate in developing a pipeline for future high-level donors.
• Manage financial and budgeting processes within the UK International Giving team that supports international fundraising affiliates and provide regular reporting on international income as required. This includes annual budgeting, reforecasting and ensuring that income is restricted correctly and monitored regularly.
• Lead and inspire your team, ensuring work plans, objectives and success indicators are in place.
• Support and help shape strategic direction for international fundraising team in areas such as investment, governance and systems.
• Identify and build guidance on high performing international fundraising best practices.
• Work collaboratively across UK teams to provide international teams with the support, guidance and materials they need to drive efficiencies and maximise fundraising.
• Manage the systems (SharePoint resources) that host information, keeping them up to date and ensuring that the information is easily transferrable to affiliates.
• Working closely with the Global Brand & Content team, to ensure the brand is consistently applied, and that international content needs are understood and fulfilled.
• Work closely with Global Communications teams to ensure international fundraising teams are supplied with early information and aligned, and that international communications needs are understood, including through approved messaging and digital tools/assets.
• Champion equity, diversity and inclusion within the organisation, and help ensure international teams are implementing EDI best practice.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
• Represent ShelterBox as required and always work in line with our values.
• Other duties as may be assigned by your line management.